I really need help

Ngo N. asked 3 years ago

Hi team,

I have used your plugin for a long time but today when I updated the new key and reindex on my website. It made my website sometimes get Error 504 and it not stable.

I need help to resolve it.


1 Answers
Dave Hilditch Staff answered 3 years ago

Hi – when you updated, there may have been a new index you needed to create. When creating indexes, you should do this when you can afford a few minutes of offline time since it will make the table unavailable until the index is completely built.

You should also ensure you have disk space available on the server.

If you still experience issues, please come join our discord server and chat to me directly and I’ll help you out.


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