Chaty vs Super Speedy Chat
Want faster results? Try Super Speedy Chat on your store.
Get Super Speedy Chat →Comparing Chaty with Super Speedy Chat? This page breaks down the key differences and similarities so you can find the best fit for your WordPress or WooCommerce store.
Overview of Chaty
Chaty is a WordPress plugin that adds a multi-channel contact widget to your site, allowing visitors to reach you via WhatsApp, Facebook Messenger, Instagram, Telegram, phone, email, and other channels from a single floating button. It aggregates links to your existing external messaging channels into one tidy widget.
How Super Speedy Chat differs from Chaty
All plugins from Super Speedy Plugins share a SQL-first architecture and an uncompromising focus on performance — and Super Speedy Chat is no different. Here is what sets it apart:
Self-hosted WordPress live chat with an inbox you can answer from wp-admin, Discord or WhatsApp through Meta Cloud API. Keep the core conversation history in WordPress, avoid per-agent SaaS fees and choose which external channels to connect.
Chaty is a contact channel aggregator — it links visitors out to external messaging apps rather than providing a real-time on-site chat experience. When a visitor clicks, the conversation moves off your site entirely. Super Speedy Chat provides native real-time messaging handled on your own server, with conversation history stored in your WordPress database and bidirectional Discord integration for responding without leaving your existing workflow.
How to choose between Chaty and Super Speedy Chat?
Chaty is useful for surfacing your existing contact channels in a tidy widget, but it is not a live chat solution — visitors leave your site to continue the conversation. Super Speedy Chat keeps the conversation on your site, real-time and self-hosted, with Discord integration and email fallback. A free trial is available.
What do others say about Super Speedy Chat?
Super fast, all the features we needed. The integrations make keeping in touch with customers so easy.
Super Speedy Chat Knowledge Base
View full Knowledge Base →- Backing Up and Migrating Chat Data
- Caching and CDN Compatibility
- GDPR Export and Erase
- Multisite Setup
- Privacy and Data Handling
- Showing or Hiding the Chat on Specific Pages
- Spam and Abuse Prevention
- Troubleshooting and FAQ
- Architecture Overview
- Developer Guide: Hooks and Building Channel Add-ons
- Discord Companion Bot: Running It in Production
- REST API Reference
- Translating Super Speedy Chat (i18n)
- Widget Styling Reference (Custom CSS)
Super Speedy Chat compared versus other products
What's new in Super Speedy Chat?
1.20.8 (28th October 2026)
- Added Search Assist controls to the Automated Responses tab: minimum title match (default 50%), minimum passage match, which content types to suggest, minimum words matched and an editable stop word list.
- Added a Search Assist tester that shows what the robot would suggest for your recent chats, or any question you type, using the settings as you change them.
- Improved Search Assist accuracy with a much larger default stop word list, so filler words no longer count towards a match.
1.20.7 (28th October 2026)
- Renamed the Canned Responses tab to Automated Responses and gathered every automatic reply setting on it: Welcome Message, Instant Reply, the reply timeout and what happens when nobody replies, Contact Details to Ask For, the away welcome message and email prompt, and Search Assist.
1.20.6 (28th October 2026)
- Fixed apostrophes and ampersands showing as codes such as "We're away right now" in the away header, away welcome and attention teaser.
Want faster results? Try Super Speedy Chat on your store.
Get Super Speedy Chat →
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