Showing or Hiding the Chat on Specific Pages
The chat bubble appears on every front-end page by default. There’s no per-page checkbox in the settings (yet), but hiding it on specific pages – or showing it only on specific pages – takes a few lines of code. This guide gives you copy-paste snippets for the common cases.
How it works
Super Speedy Chat enqueues its widget assets (ssc-chat-bubble script and style) on the standard wp_enqueue_scripts hook. Dequeue them conditionally and the bubble never loads on that page – no script, no style, no chat requests. This is the clean approach: it removes the widget entirely rather than just hiding it.
Dequeuing is the fastest option by a wide margin. On pages where the bubble is dequeued, the widget never boots, so there is no polling loop and zero chat REST traffic from those pages at all. The CSS trick further down only paints over a widget that is still loading and polling.
Put the snippets below in your child theme’s functions.php or a small custom plugin (a code-snippets plugin works too).
Hide on specific pages
Hide on the WooCommerce checkout (the classic “don’t distract them while they’re paying”):
add_action( 'wp_enqueue_scripts', function () {
if ( function_exists( 'is_checkout' ) && is_checkout() ) {
wp_dequeue_script( 'ssc-chat-bubble' );
wp_dequeue_style( 'ssc-chat-bubble' );
}
}, 20 );Hide on specific pages by slug or ID:
add_action( 'wp_enqueue_scripts', function () {
if ( is_page( array( 'privacy-policy', 'terms', 42 ) ) ) {
wp_dequeue_script( 'ssc-chat-bubble' );
wp_dequeue_style( 'ssc-chat-bubble' );
}
}, 20 );Hide everywhere except… – flip the condition to show the chat only where you want it:
add_action( 'wp_enqueue_scripts', function () {
// Only show chat on the shop, product pages, and the contact page.
$show = ( function_exists( 'is_shop' ) && is_shop() )
|| ( function_exists( 'is_product' ) && is_product() )
|| is_page( 'contact' );
if ( ! $show ) {
wp_dequeue_script( 'ssc-chat-bubble' );
wp_dequeue_style( 'ssc-chat-bubble' );
}
}, 20 );The 20 priority matters: the plugin enqueues at the default priority 10, so your dequeue must run after it.
Hooking your dequeue at the default priority (10) is the most common reason a snippet “does nothing”. It can run before the plugin enqueues the assets, so there is nothing to remove yet. Always pass a later priority such as 20.
You can use any WordPress conditional tag in these snippets – is_front_page(), is_singular( 'post' ), is_user_logged_in(), and so on.
CSS-only alternative
If you can’t add PHP, you can hide the bubble with CSS (Appearance > Customize > Additional CSS):
/* Hide chat on page ID 42 */
.page-id-42 #ssc-wrapper {
display: none;
}Note the difference: with CSS the widget still loads and polls in the background – it’s just invisible. Prefer the dequeue snippets when you can; use CSS only for quick cosmetic cases. If you need to restyle rather than hide the bubble, the Widget Styling Reference lists the selectors and CSS variables to target.
Turning chat off everywhere
You don’t need code for that – untick Enable Chat on the General tab under Super Speedy Plugins > Super Speedy Chat.
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